Resort of the Ozarks

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Resort of the Ozarks

Resort of the OzarksResort of the OzarksResort of the Ozarks
Home
Accommodations
Campgrounds
Floating
FAQ & INFO
About Us
More
  • Home
  • Accommodations
  • Campgrounds
  • Floating
  • FAQ & INFO
  • About Us
  • Home
  • Accommodations
  • Campgrounds
  • Floating
  • FAQ & INFO
  • About Us

FAQ & INFO

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Welcome

Check-In

Check-In

Welcome Elk River Floats & Resort of the Ozarks.

Check-In

Check-In

Check-In

Streamline check-in process for Accommodations, Camping, and Float Trips. We handle everything upfront.

Location

Check-In

Location

All of our properties are located on the Elk River. Accommodations without Direct River Access get access at any of our campgrounds.

BYOE

Convenience

Location

Bring your own essentials. We do not provide bedding, towels, and toiletries. Our Accommodations provide the air conditioning, bed, and beautiful location. Campsites are just the site.

Convenience

Convenience

Convenience

Elk River Floats will pick you up for your float trip and take you right back to your cabin or campsite, no driving necessary.  Some guest will float in to their campsite.

LOCATION RULES

  •  All campers, floaters, guests and visitors of Elk River Floats  & Resort of the Ozarks must register and pay before entering the  campground, cabins, or vacation rentals.
  • Ginger Blue guest register and check in at Elk River Floats & Wayside Campground.
  • Quiet Hours are strictly enforced. 11:00 P.M.-7:00  A.M. Non-compliance can result in eviction.
  • Disrespect, disorderly conduct and vulgar language will not be tolerated. 
  • No loud radios at anytime. All radios off by 11:00 P.M.
  • NO GLASS CONTAINERS OR STYROFOAM COOLERS ON THE PROPERTY.  IT'S THE LAW!
  • Keep your cabin/vacation rental clean. Deposit all trash and  recyclables in proper containers that are provided throughout the  property.
  • We reserve the right to reassign guest if necessary.
  • No lifeguard on duty. Swim at your own risk.
  • Pets must be approved prior to arrival, failure to do so will result in cancellation without refund. 
  • No cutting or marring of ANY trees.  A $150 fine per inch for any damages will be added to the reservation holder's account.
  • Use only existing fire rings. Do not dig pits. Burn only clean wood or paper.  (No nails, cans, bottles, etc. in campfires). There is  firewood for sale at the office. 
  • Absolutely no tree cutting allowed.
  • Speed limit on the property is 5 MPH. Please drive carefully and  slowly. Keep the dust down in consideration of others. Violators will be evicted from the premises.
  • Generators are not allowed.
  • No ATVs, 4-wheelers, dirt bikes, firearms, fireworks or illegal drugs allowed on premises.
  • Anyone destroying or damaging property at Ginger Blue will be held accountable.
  • Do not move furniture. A $100 fine per piece of furniture moved will be added to the reservation holder's account.

INFORMATION & POLICIES

Reservation Information


Float trip (kayaks, canoes, and rafts) reservations are highly recommended for everyone on weekends and for groups during the week. Float trips paid in advance will guarantee your kayaks, canoe, and/or raft until 11:00 a.m. on float date.



Start Times


Upper Trip

  • Saturday floats start at 8:00 am and run until about 10:00 am. Sunday through Friday floats start at 9:00 a.m. and run until about 10:00 am.

Lower Trip

  • Saturday floats start at 8:00 am and run until about 11:00 am. Sunday through Friday floats start at 9:00 a.m. and run until about 11:00 am.

12 Mile

  • Saturday floats depart from Wayside at 8:00 am sharp. Sunday through Friday floats depart from Wayside at 9:00 am sharp.



Cooler Policy


Yes, we do allow coolers, but please note that coolers cannot be larger than 48 quarts and cannot be made of styrofoam.



Deposits


We require payment in full as deposit on all reservations. We process the card for the full amount when booking cabins, camp sites, and/or floating rental equipment. Once payment is received in full, a confirmation will be sent by text message or email. Your reservation is not final until you receive your confirmation.



Cancellation Policies


A 30 day notice for lodging, 14-day notice for all other activities, by email by 10:00 a.m. prior to your check-in date is required for any rescheduling, based on availability, or cancellation. If a cancellation is completed, a 50% service fee is assessed. If rescheduling, a Rescheduling Fee can be added even if a 14-day notice is given (30 days for lodging). Any reservation made in the last 14 days (30 days for lodging) prior to your check-in date is final. No money can be returned if rescheduled or cancelled. This policy is strictly followed.



Rental Replacement Policy


Please treat our rental equipment, including canoes, rafts, kayaks, tubes, accommodations, and campsites as if they were your own. We expect normal wear and tear on equipment, and for that we do not charge. In the event damage occurs beyond normal wear and tear, we expect you to pay retrieval and repair expenses. If you abandon your float equipment or it is stolen or damaged beyond repair, you will be asked to pay for them. If you lose paddles or lifejackets, or if you misuse lifejackets causing damage, you will be asked to pay for them ($50-200 each). Please use common sense.

  • Replacement costs
    • Canoe – $750 
    • Rafts – $1750 and up
    • Kayaks – $350 and up
    • Tubes – $75
      Small repair costs on rafts start at $100 and go up based on severity.



Failure To Return Policy


An Early Pick-Up Fee is assessed if we have to pick you up before you complete your float. A Pick-Up Fee is assessed if you float passed your Boat Return Location. A Late Return Fee is assessed if you do not return your equipment to the Boat Return Location and check it in with the designated Attendant by the designated return time. If you do not return the rental equipment at all please see the replacement cost above in the Rental Replacement Policy. Multiple fees can apply.
Camping and floating are outdoor activities, and as such we have no control over the weather or water levels.
ABSOLUTELY NO REFUNDS



Rainy Day & Flood Raincheck Policy


We float rain or shine. If extreme conditions prevent starting your float by 12 noon or the float is called off, you will be issued a rain check for the date of your choice, based on availability; again, you will be issued a rain check for the date of your choice, based on availability. If the storm has passed by noon, no rain checks will be issued. No credit is issued for returning early from your trip. No rain checks for camping or cabins unless an evacuation is needed. In the event a flood forces an evacuation of your site, you will be offered a new site if space permits, or a rain check for a date of your choice, based on availability.
All rain checks will be in the form of a credit in the reservation holder’s “master account” in our reservation system.
Camping and floating are outdoor activities, and as such we have no control over the weather or water levels.
ABSOLUTELY NO REFUNDS



Safety & Liability


Safety is our number one concern, but it must be understood that camping, canoeing, kayaking, rafting, and other river activities include some danger. You will participate at your own risk. We cannot assume responsibility for personal injury, medical payment, property loss, or damage while floating or during your stay. You will be asked to acknowledge this by signing a liability waiver before your outing begins. Swim at your own risk; there is no lifeguard on duty.

Warning: Under Missouri Law, an outfitter is not liable for an injury to or the death of a participant in paddlesport activities resulting from the inherent risks of paddlesport activities pursuant to the Revised Statutes of Missouri.



Floating With Children During Ideal Conditions


Floating a river with kids during ideal conditions is entirely a personal decision. No one can recommend to you whether you should or shouldn’t take them along, as only you know your paddling skill level and your ability to handle whatever river conditions you are presented with, including dealing with obstacles that can cause you to turn over. Children can also be unpredictable in their movements or behaviors, so you also have to factor this into the equation.

Elk River Floats does not recommend any child under the age of 7 to float the river in our equipment, however, we do leave the final decision to the parent or guardian when water levels allow it.

STATE LAW: Children under 12 must wear life jackets at all times. 

Lifejackets for children 12 years and younger are the responsibility of the parent or guardian.



Floating With Children During Unfavorable Conditions


We have no control over the weather or water levels, so sometimes based on the USGS Water Gage we have to make decisions on what is floatable with children. These policies vary based on present river conditions including but not limited to: water level, debris, weather, boat, age of children, experience level. Waiting until mid to late summer to avoid spring and early summer rains and storms would typically allow a greater chance of floating during ideal conditions.



Pet Policy


Please call first for approval. Absolutely no aggressive breeds. No pets floating in rafts. Renter is responsible for damage to rental equipment.



Additional information


Ginger Blue features Cabins and Vacation Rentals with communal areas. Events and Retreats are also available. We want everyone to have a great time so please respect your lodging neighbor and the beautiful surroundings. Please keep the park clean. For your safety the speed limit is 5 mph throughout the property. No firearms or fireworks. Keep music within your camp. Respect the trees — don’t chop, nail or saw. Hang lanterns so they don’t burn trunks and branches; remember, they’re giving you shade. No glass ion property or on river. No styrofoam coolers!



What to bring?


  • Please remember to bring your own towels, bedding, blankets, and utensils.
  • Signed rental agreement
  • Photo ID
  • Everything’s you need to be a happy camper while staying with us.

Lodging Policy

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Elk River Floats & Resort of the Ozarks

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